FAQ

Will you ever look at my data? Or share it with anyone?
Please refer to our Privacy Policy for an elaborative outline of the scenarios where how, if and when we use or disclose, collect our subscriber’s busines...
Tue, 26 Dec, 2017 at 10:37 AM
Can I import data from another software?
Yes, we indeed provide conversion of data from your previous systems in case of conversion of data from a software product which is well established. The D...
Tue, 26 Dec, 2017 at 10:38 AM
Is my data safe and secure?
Our utmost priority is data security. Numerous redundant data security systems are employed and strict compliance methods and procedures are followed to ens...
Tue, 26 Dec, 2017 at 10:39 AM
What are your technical support hours?
To provide maximum customer satisfaction for our subscribers, we update our online Support Centre daily and also provide online description and walkthroughs...
Tue, 26 Dec, 2017 at 10:40 AM
Beyond technical support, how can I get ongoing help with the software?
You may consider our Premium Services. In order to add any past data, please let your sales specialist know at the time of subscription as there could be a ...
Tue, 26 Dec, 2017 at 10:40 AM
Can someone set up the software for me?
Yes. To set the software running quickly you can opt for our product specialist who will look after the manual work and will also tailor the software as per...
Tue, 26 Dec, 2017 at 10:41 AM
How do I add a new lead on Jivine?
Click Leads tab -> Click Active Leads or Follow up leads -> Click + button(at right bottom corner) -> Fill the required details -> Your lead wil...
Fri, 21 Sep, 2018 at 4:52 PM
How do I delete a lead on Jivine?
Go to the Leads tab -> Click Active leads tab -> Click on three dots(available at leads card at right corner) -> click archive(Option is available,...
Fri, 21 Sep, 2018 at 6:30 PM
How do I add a new Member on Jivine?
Click the Member tab -> Click the + button(at bottom right corner) -> Fill the details -> You will add your member.                               ...
Fri, 21 Sep, 2018 at 6:32 PM
How do I delete a member in JIVINE
​Click the Member tab -> Click on Three dots(available at Member's card at right corner) -> click Delete(Option is available, if you have delete a...
Fri, 21 Sep, 2018 at 12:41 PM